Terms & Conditions

The terms and conditions below are a simplified version of the original as composed by our legal advisor. You can request the original document by sending an email to legal@reachingexpatations.com.

Article 1 – Definitions

  1. Entrepreneur: Bart RV Productions, trading as Reaching Expatations, registered with the Dutch Chamber of Commerce under number 83173277, established in Johan Huizingalaan 763a, 1066 VH, Amsterdam, the Netherlands, hereinafter referred to as "Entrepreneur."

  2. Customer: The natural or legal person who enters into an agreement with the Entrepreneur.

  3. Agreement: The contract between the Entrepreneur and the Customer for the delivery of services and/or products.

  4. Services: Any services provided by the Entrepreneur, including but not limited to workshops, coaching sessions, and training programs.

  5. Products: Any tangible or digital goods offered by the Entrepreneur.

  6. Website: The official website of Reaching Expatations: www.reachingexpatations.nl.

Article 2 – Applicability

  1. These Terms and Conditions apply to every offer, agreement, and service provided by the Entrepreneur.

  2. Deviations from these Terms and Conditions are only valid if explicitly agreed upon in writing.

Article 3 – Offers and Agreements

  1. All offers are non-binding unless explicitly stated otherwise.

  2. An Agreement is established upon acceptance of the Entrepreneur’s offer by the Customer.

Article 4 – Prices and Payments

  1. All prices include VAT unless stated otherwise.

  2. Payments must be made within the specified term indicated on the invoice.

  3. In case of late payment, the Customer is legally in default without requiring a notice of default.

  4. The Entrepreneur is entitled to charge statutory interest and extrajudicial collection costs in case of overdue payments.

Article 5 – Execution of Services

  1. The Entrepreneur shall perform the Services to the best of its ability and in accordance with professional standards.

  2. The Entrepreneur has the right to engage third parties for the execution of the Services.

Article 6 – Cancellation and Rescheduling

  1. The Customer may cancel or reschedule a service up to 14 days in advance. After this period, cancellation fees apply.

  2. The Entrepreneur reserves the right to cancel or reschedule services due to unforeseen circumstances. In such cases, the Customer is entitled to a refund or alternative scheduling.

Article 7 – Liability

  1. The Entrepreneur is not liable for indirect damages, including consequential damages, loss of income, or reputational damage.

  2. Liability is limited to the amount paid by the Customer for the specific service.

Article 8 – Penalties and Fines

  1. If the Customer breaches the Agreement, the Entrepreneur is entitled to impose a fine of € 500 per violation, without prejudice to the right to claim full compensation.

  2. Any unauthorized use of the Entrepreneur’s intellectual property will result in a fine of € 5000 per infringement.

  3. The Entrepreneur reserves the right to suspend or terminate services if the Customer fails to comply with these Terms and Conditions.

Article 9 – Intellectual Property

  1. All intellectual property rights related to the Entrepreneur’s materials, services, and products remain with the Entrepreneur.

  2. The Customer is not permitted to reproduce, distribute, or modify any materials without prior written consent.

Article 10 – Privacy and Data Protection

  1. The Entrepreneur processes personal data in accordance with GDPR and its Privacy Policy.

  2. Personal data will not be shared with third parties without explicit consent unless required by law.

Article 11 – Force Majeure

  1. In case of force majeure, the Entrepreneur is not obliged to fulfill its obligations under the Agreement.

  2. Force majeure includes but is not limited to natural disasters, strikes, pandemics, and government restrictions.

Article 12 – Dispute Resolution

  1. Dutch law applies to all Agreements between the Entrepreneur and the Customer.

  2. Disputes shall be submitted to the district court in North Holland, the Netherlands.

Article 13 – Amendments to Terms and Conditions

  1. The Entrepreneur reserves the right to modify these Terms and Conditions at any time.

  2. Changes take effect after publication on the Website.

For questions, please contact legal@reachingexpatations.com.